Printing & Content Can the product size and design be customized?
Answer: Yes. You can provide exact dimensions, design files and specific requirements for customization.
How do you ensure color accuracy?
Answer: Provide Pantone color codes or CMYK files. The factory will use color proofs for verification.
Can complex gradients or high-definition images be printed?
Answer: Yes. Please submit high-resolution files with at least 300dpi.
What are the file requirements for printing?
Answer: Files should be in AI or PDF format, include bleed areas (typically 3mm-5mm), and have fonts converted to outlines.
What materials can be used for clue props?
Answer: Common materials include paper, plastic, metal, wood, etc., depending on the design needs.
What surface finishes are available?
Answer: Options include matte/glossy lamination, spot UV, embossing, foil stamping (gold/silver), and debossing.
About Quantity & Pricing What is the minimum order quantity (MOQ) for customized murder mystery games?
Answer: The MOQ is typically 500-1000 sets, depending on the design and complexity.
How is the pricing calculated?
Answer: Pricing depends on: Props and materials, Printing and packaging fees, and Processing techniques (e.g., lamination, UV, foil stamping), depending on the design and complexity. We typically respond with a quote within 12 hours of receiving your inquiry.
Are there discounts or bulk order benefits?
Answer: Discounts are available for bulk orders. Please contact us for details.
What surface finishes are available?
Answer: Options include matte/glossy lamination, spot UV, embossing, foil stamping (gold/silver), and debossing.
About Samples How can I ensure the design meets expectations?
Answer: We will provide digital samples or small-batch prototypes before production to ensure the design and outcome match your requirements.
Do you provide samples? What is the lead time for samples?
Answer: Both digital and physical samples are available. The sample production time is 7-10 days, depending on the design complexity.
Packaging What are the common packaging options?
Answer: Common options include: 1- Shrink-wrapped packaging 2- Color box packaging 3- Gift box packaging 4-Corrugated box for transport
Is custom packaging available?
Answer: Yes. Provide dimensions, material, and design specifications.
About After-Sales & Copyright What if there are quality issues with the products?
Answer: Quality is guaranteed. Please provide photos or videos of the issue, and the problem will be resolved through mutual agreement.
What if there are quality issues with the product?
Answer: If there are production-related quality issues, we will offer replacements or other solutions.
Can the same murder mystery game be reproduced later?
Answer: Yes, we will keep design files on record for future reorders.
Do you provide confidentiality agreements (NDAs)?
Answer: Yes, we can sign an NDA to ensure your information and ideas are kept confidential.
Can special mechanisms or interactive designs be included in the game?
Answer: Yes, we support features like lock mechanisms, magnetic puzzles, UV invisible ink, and other special effects.
Can the script be printed in multiple languages?
Answer: Multilingual versions are supported, but accurate translated texts must be provided.
Can I purchase accessories or props separately?
Answer: Yes, you can order props, cards, or other accessories individually.
